Privacy Policy
This Privacy Policy explains how LYD BEAUTY LTD ("we", "us", "our") collects, uses, and protects personal data when you visit our website at woollardcuts.uk or contact us through any means.
We are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Data Controller: LYD BEAUTY LTD
Company Number: 17139850
Registered Office: 21 Old Square, Warwick, England, CV34 4RU
Email: [email protected]
Phone: 07916 699 613
2. What Data We Collect
We collect personal data only when you provide it to us. This may include:
- Name
- Email address
- Phone number
- The service you are enquiring about
- Any additional information you choose to include in your message
We do not collect payment card details through this website. Payments are handled separately, by invoice.
3. How We Use Your Data
We use the personal data you submit solely to:
- Respond to your booking enquiry or question
- Confirm and manage your appointment
- Contact you if there is a change to your booking
We do not use your data for unsolicited marketing. We do not sell, rent, or share your data with third parties for their own marketing purposes.
4. Legal Basis for Processing
We process your personal data on the basis of:
- Legitimate interests (UK GDPR Article 6(1)(f)): to respond to enquiries and manage appointments.
- Performance of a contract (UK GDPR Article 6(1)(b)): where you have requested a specific service and we are taking steps to fulfil it.
5. How Long We Keep Your Data
We retain personal data submitted through the contact form for up to 12 months from the date of your last communication with us. After this period, data is securely deleted unless we are required to retain it by law.
6. Cookies
Our website uses a single functional cookie to remember your cookie consent preference. This cookie does not track your browsing activity or collect personal data beyond storing your preference (accepted or declined). It expires after 12 months.
If we introduce any analytics or third-party tools in the future, this policy will be updated accordingly before those tools are activated.
7. Third-Party Services
We use Formspree to process contact form submissions. When you submit the form, your data is transmitted to Formspree's servers in order to deliver the enquiry to us by email. Formspree acts as a data processor on our behalf. For details on how Formspree handles data, see their Privacy Policy.
This website is hosted on a third-party hosting provider. Standard server logs (IP addresses, browser type, page requests) may be retained by the hosting provider in accordance with their own privacy policy.
8. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Erasure ("right to be forgotten") of your personal data
- Restrict how we process your data in certain circumstances
- Object to processing based on legitimate interests
- Data portability where processing is automated
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
9. Complaints
If you believe we have handled your personal data incorrectly, you have the right to complain to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection:
Website: ico.org.uk
Telephone: 0303 123 1113
We would appreciate the opportunity to resolve any concern directly before you contact the ICO. Please get in touch with us first.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page reflects when the policy was last revised. If changes are significant, we will make this clear on the website.